Unprotected Deposits & Bonds

Your landlord or letting agent has broken the law, and your rights have been affected. This law (Section 213 and Section 214 of the 2004 Housing Act) is important to stop landlords and agents from stealing deposits from tenants.

It is usually the case that tenants who do not have a protected deposit experience poor, unprofessional behaviour from their landlord and agent, which is both stressful and unfair.

The compensation is at a judge’s discretion. Experience with helping tenants exercise their legal rights allows us to have a very good idea of how much compensation you can expect, based on understanding your particular situation.
Factors that affect the amount are:

• If the landlord a company or an individual
• The number of properties the landlord owns
• If the deposit was protected incorrectly or was never protected
• How the landlord or agent behaved with respect to returning the deposit
• How well landlord and tenant have engaged with Pre Action protocol?

To get a better idea how much compensation a judge is likely to award, please speak to a trained advisor on 020 3476 6648, use the Contact Form or email info@justicefortenants.org

Justice for Tenants’ mission statement is to help tenants and improve standards in the private rented sector. If you simply want your deposit back, we can write to the landlord or agent, explain that you have a claim for compensation, but if the full deposit is returned within a week you will not take action. This tends to be very effective, especially with larger landlords or agents, who may have had experience with Justice For Tenants before.

If you have any questions or would like to talk about your individual situation, contact us using the form, or give us a call on 020 3476 6648, or email info@justicefortenants.org.